Effective
From: August, 2024
Dramaxa
(“us”, “we”, or “our”) operates the https://dramaxa.com/ website (the “Service”). This page
informs you of our privacy policies regarding the collection, usage, and
disclosure of personal data when you use our Service. We use your data to
provide the service and enhance your user experience with us. By using the
Service, you agree to the collection and use of information in accordance with
this policy. Unless otherwise defined in this Privacy Policy, terms used in
this Privacy Policy have the same meanings as in our Terms and Conditions,
accessible from https://dramaxa.com/terms-and-conditions
Definitions
·
Service: The service is the https://dramaxa.com/ website that Dramaxa Operates.
·
Personal
Data: Personal Data implies the data that
our website collects from the website visitor and processes to provide services
and improve user experience.
·
Usage
Data: Usage Data stands for the data
collected automatically from the Service infrastructure itself such as the
visitor’s IP address, and duration of the page visit, browser type, diagnostic
data etc.
·
Cookies: Cookies are small pieces of data
stored on your device (computer or mobile device) to improve the user experience.
·
Data
Controller: The Data Controller implies the
authorized person or the service provider who determines the type of data to be
collected, the manner in which the data is processed, and the circumstances
under which data is subject to disclosure. In this case, Dramaxa remains the
Data Controller.
·
Data
Processor: The Data Processor implies the
authorized person processes the collected data on behalf of the data
controller. In this case, Dramaxa remains the data processor in addition to the
third-party payment gateways.
·
Data
Subject: Data Subject implies the user taking
our services.
1. Information Collection And Use
In
order to provide e-commerce services, we are bound to collect some data from
the user. The data may comprise different types. The current version of Dramaxa
collects the following types of data from its users:
1.1 Types of Data
Collected
1.1.1
Personal Data
Dramaxa
is a multi-vendor E-commerce platform that deals in apparel and
accessories.
Dramaxa
collects the following Data from the Users:
Or
We
may use your Personal Data to communicate transaction and subscription
information with you. As Dramaxa does not offer registration and authentication
through any other account such as social media accounts like LinkedIn,
FaceBook, Instagram, Twitter etc., hence Dramaxa does not collect any
information from these platforms.
Dramaxa
is concerned only with User’s Gmail and phone number provided by the User
himself/herself. By sharing your Email ID and Phone number with us, in
accordance with this Privacy Policy, you give us consent to access and process
the data of these Email Accounts. Dramaxa does not ‘control’ the data on your
Email Accounts but only accesses the same to provide services. Dramaxa will
‘control’ the data fetched from your Email accounts to the Dramaxa
platform.
1.1.2 Usage Data
Dramaxa
also collects information on how the Service is accessed and used (“Usage
Data”) in order to get data insights beneficial for us in strategic business
planning. This Usage Data may include the user’s device Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that you visit, the time and date of your visit, the time spent on
those pages and other diagnostic data.
1.1.3
Tracking & Cookies Data
Dramaxa
uses cookies to track the user’s activities on our website and hold certain
information. The use of Cookies enables Dramaxa to provide services and improve
the user experience of the website visitor. The user is free to choose only the
‘Necessary Cookies’ and opt-out the third-party, functional, and performance
cookies. To have a detailed view of our Cookies Policy, please visit: https://dramaxa.com/cookies-policy
2.
General
Data Protection Regulation (GDPR) Compliance
Whatever
personal data is collected and processed by Dramaxa is completely in compliance
with the latest version of General Data Protection Regulation (GDPR) (May,
2018) drafted and implemented by the Eurpean Union (EU). ExulixDesk processes
your data for the following reasons:
Furthermore,
Dramaxa processes your data with due responsibility in accordance with the GDPR
guidelines. The data collection, processing, and transfer are completely lawful
and secure.
2.1 Transfer Of
Data
Your
Personal Data, may be transferred to and maintained on computers located
outside of your state, province, country or other governmental jurisdiction
where the data protection laws may differ from those in your
jurisdiction.
Your
consent to this Privacy Policy followed by your submission of such information
represents your agreement to that transfer.
Dramaxa
will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy and no transfer of your
Personal Data will take place to an organization or a country unless there are
adequate controls in place including the security of your data and other
personal information.
2.2 Disclosure Of
Data
Only
under certain circumstances that revolve around ‘Disclosure for Law
Enforcement’, Dramaxa may disclose your Personal Data, if and only if required
by law or in response to valid requests by public authorities (e.g. a court or
a government agency).
For
example, Dramaxa can disclose personal data under the following
circumstances:
2.3 Security Of
Data
The
security of your data is important for Dramaxa. Eventually, Dramaxa uses your
Personal Data with due responsibility. We store your data nowhere but only
access it through your Email accounts only after you provide your consent at
the time of registration and authentication.
However,
the user must remember that no method of data transmission or storage over the
Internet is 100% secure. Thus, we strive to use commercially acceptable means
to protect your Personal Data, we cannot guarantee its absolute security.
2.3 Data Deletion
If
you no longer want to stay associated to us or our services, you may request
deletion of your Personal Data directly within your account settings section.
If you are unable to perform these actions yourself or do not have access to
your account settings, please contact us at dramaxa1tech@gmail.com to assist you.
2.4 Your Data
Protection Rights Under General Data Protection Regulation (GDPR)
If
you are a resident of the European Economic Area (EEA), you have certain data
protection rights. Dramaxa ensures that it protects your rights under the GDPR
and you are entitled to the following data protection rights:
·
The
Right To Access: After
getting your profile created on Dramaxa, you may access and update your
Personal Data such as your Email ID, contact, team members, organizational
details, financial information etc. However, user name once used cannot be
changed as it is associated with the unique ID that Dramaxa creates for the
user to provide and manage services.
·
The
Right Of Rectification: If
any part of data found incorrect, you may contact us to rectify the same. Under
the GDPR laws, Dramaxa is bound to rectify your personal data if
required.
·
The
Right To Object: You
have the right to object to our processing of your Personal Data. You may
request deletion of data any time from the accounts settings or may contact us
directly for the same.
·
The
Right Of Restriction: You
have the right to request that we restrict the processing of your personal
information. You can reach us by Email or a Phone Call as provided in the
contact us section.
·
The
Right to Be Forgotten: You
have the right to request deletion of your Personal Data any time. Dramaxa is
responsible to delete and forget all your personal data within 30 days from the
date of requesting deletion.
·
The
Right To Data Portability: You
have the right to be provided with a copy of the information we have on you in
a structured and commonly used format. You may request a copy of your data from
us if required.
·
The
Right To Withdraw Consent: You
can also withdraw the provided consent to access your Email any time you wish.
If you do not renew your subscription or request deletion of your Personal
data, the consent collapses automatically.
·
Right
Not to Be Subject to Automated Decision-Making: You have the right not to be subject
to decisions based solely on automated processing, including profiling. Your
personal data processing shall not be driven solely by AI-driven automation
tools. Rather, it will have human oversight.
·
The
Right to Complaint: You
have the right to complain to a Data Protection Authority about our collection
and use of your Personal Data. For more information, please contact your local
data protection authority in the European Economic Area (EEA).
3.
California
Consumer Privacy Act (CCPA) Compliance
Dramaxa
is also bound to protect, process, and manage your Personal Data lawfully and
responsibly under the California Consumer Privacy Act (CCPA) as well. Under
CCPA, the user has the following rights:
·
Right
to Know: You have the right to request
information about the personal data we collect, use, and share, including email
address, first name, last name, phone number, and financial details such as
bank account numbers, PINs, debit/credit card numbers, and CVVs.
·
Right
to Access: You can request access to the personal
information we have collected about you over the past 12 months.
·
Right
to Deletion: You
may request the deletion of your personal information at any time you wish. You
may request deletion by writing us at the Email address provided in the Contact
Us section.
·
Right
to Opt-Out: You have the right to opt-out of the
sale of your personal information. As our business does not sell personal data,
this right is inherently respected.
·
Right
to Non-Discrimination:
Exercising your CCPA rights will not result in any discrimination, such as
denial of services or different pricing.
4.
Service
Providers
In
our case, Dramaxa is the primary service provider for accessing the e-commerce
services. However, we have also employed Third-Party service providers for
processing payment performance tracking.
These
third parties have access to your Personal Data only to perform these tasks on
our behalf and are obligated not to disclose or use it for any other purpose.
3.1
Payments
We
will not store or collect your payment card details. That information is
provided directly to our third-party payment processors and its processing is
governed by their privacy policies (not ours).
3.2 Google Analytics
In
order to improve our performance, we use Performance cookies that expose your
Personal Data which is important for our strategic business planning and
marketing strategies. This personal data may include:
And
other relevant data. However, you are eligible to turn the toggle of
‘Performance Cookies’ off and choose the ‘ask website not to track’ option if
you wish not to disclose such information to us. However, you shall not be able
to enjoy a personalized experience if you do not allow Dramaxa to track your
session activities.
3.3 Phone Number or Email ID
Dramaxa
takes your consent to send OTPs for registration to your phone number and
create an account for you. You have the right to stop us from sending you
promotional messages and alerts anytime by turning the app permissions off or
by requesting the deletion of your profile.
Alternatively,
the user can log in to the Dramaxa platform with his/her Google Account and
create a profile using the same.
5.
Children’s
Privacy
Our
Service does not address anyone under the age of 18 (“Children”). We do not
knowingly collect personally identifiable information from anyone under the age
of 13. If you are a parent or guardian and you are aware that your Children
have provided us with Personal Data, please contact us.
If
we become aware that we have collected Personal Data from children without
verification of parental consent, we take steps to remove that information from
our servers.
6.
Changes
To This Privacy Policy
We
may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page. We will inform you of
the Privacy Policy changes and updates via Email and/or a prominent notice on
our website, prior to the change becoming effective and update the “effective
date” at the top of this Privacy Policy.
You
are advised to review this Privacy Policy periodically for any changes. Changes
to this Privacy Policy are effective when they are posted on this page.
7.
Contact
Us
If
you have any queries, doubts, and questions or you need any kind of
clarification on this Privacy Policy, then kindly contact us at the below
information:
·
Visit
Us at Registered Office (Headquarters): A-53 Sunder Nagar,
Golyawas , Mansarovar, Jaipur, Rajasthan - 302020
·
Write
Us at Email: dramaxa1tech@gmail.com
·
Call
Us At: +91 9079317744
·
Visit
our website: https://dramaxa.com
